FAQ

Q: How do I know the quality of your machine?
A: You can send your sample scrap materials to us and we will test the machine for you without charging the fees. And we can send the machine test video to you. We also warmly welcome you to visit our factory to test our machine personally.
Q: How can we ensure that our transaction is secure?
A: We have two ways of transaction :1) Remit the payment to our company’s us dollar or euro account.2) We trade on Alibaba platform. Alibaba guarantees the transaction. This is currently the safest and most effective way.
Q: Do you support custom machines?
A:Yes. I will design and build the machine to your specifications based on your shred object.
Q: Will you dispatch the engineer to guide installation?
A: Yes, according to the customer’s requirement, we will dispatch engineers to guide installation and traning about the operation of the machine.